Returns & Exchanges
At Cowboy Colostrum, we stand behind the quality of our products and offer a 30-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied with your order, we are here to help facilitate a smooth return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Package Your Item
Securely pack the unused portion of your product in its original packaging to ensure it remains protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process a full refund to your original payment method within 5-7 business days.
